Customization: | Available |
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After-sales Service: | Online 24/7 Installation Guid |
Warranty: | 30 Years |
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Q1: Can you send samples?
A: Certainly! We are delighted to send samples worldwide. While our samples are complimentary, customers are responsible for the courier fees.
Q2: What product information do I need to provide?
A: Kindly share the grade, width, thickness, coating, and the quantity in tons required for purchase.
Q3: What are the shipping ports?
A: Typically, we ship from Shanghai, Tianjin, Qingdao, and Ningbo ports. However, you can select other ports based on your requirements.
Q4: What about product prices?
A: Prices fluctuate due to cyclical changes in raw material costs and other influencing factors over time.
Q5: What certifications do your products have?
A: Our products boast certifications like ISO 9001, SGS, EWC, among others.
Q6: How long does your delivery time take?
A: Typically, our delivery time is within 15 days. However, it may extend if the demand is extremely high or under special circumstances.
Q7: Can I visit your factory?
A: Absolutely! We warmly welcome customers from around the globe to visit our factory. Please note that some areas may not be accessible to the public.
Q8: Do the products undergo quality inspection before loading?
A: Certainly! All our products undergo rigorous quality inspections before packaging. Any products failing the inspection are promptly discarded.
Q9: How are the products packed?
A: Our packing includes an inner layer of waterproof paper, an outer layer of iron packaging, and it is secured with a fumigated wooden pallet. This ensures products are well-protected from corrosion during sea transportation.
Q10: What are your working hours?
A: Typically, our online service hours are from 8:00 to 24:00 Beijing time. Inquiries received after hours will be addressed on the next working day.